When communication between different SAP ALM tools, including Conigma CCM, SAP Solution Manager ChaRM or FocusedBuild for SAP Solution Manager, is to be implemented based on Conigma Connect an upfront check of the prerequisites on network level is required. Often network components like SAP CPI / SAP Integration Suite, firewalls, reverse proxies, MID servers, etc. or challenges like missing certificates require different actions for a communication between SAP and the middleware server on OS level (called middleware OS in the following text).
If communication between different SAP ALM tools, including Jira, is to be implemented based on Conigma Connect, it is necessary to check the requirements on network level in advance. Often network components like SAP CPI / SAP Integration Suite, firewalls, reverse proxies, MID servers, etc. or challenges like missing certificates require different actions for a communication between Jira and the middleware server on OS level (called middleware OS in the following text).
If Conigma Connect is running on SAP BTP it is a good idea to upfront check the prerequisites on network level. Often network components like SAP CPI / SAP Integration Suite, firewalls, reverse proxies, etc. or challenges like missing / expired certificates require different actions for a proper communication.
If SAP Cloud ALM has to communicate with various other ALM tools (SaaS as well as on-prem) like Jira, ServiceNow, Azure DevOps, SAP Solution Manager ChaRM or FocusedBuild for SAP Solution Manager it is a good approach to upfront check the prerequisites on network level.
When communication between different ALM tools, including SAP ALM tools, is to be implemented, e.g. using a middleware like Conigma™ Connect, it is a good approach to upfront check the prerequisites on network level.
Often network components like SAP CPI / SAP Integration Suite, firewalls, reverse proxies, MID servers, etc. or challenges like missing certificates require different actions for a communication between the ALM tool and the middleware server on OS level (called middleware OS in the following text).